TenoBet Casino Terms and Conditions

Welcome to TenoBet Casino. These Terms and Conditions govern your access to and use of our platform at teno.bet, including all games, promotions, payment services, and any other features we provide. By registering an account, completing the TenoBet login process, or placing any wager on our site, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree, please discontinue use of our services immediately.

1. About Us and Licensing

At TenoBet, we operate under the authority of Softon LTD as the platform operator. Our gaming licence is held by Rabocse S.R.L., a company registered in Costa Rica (registration number 3-102-904216), under the jurisdiction of the Government of Anjouan. We are committed to providing a transparent, fair, and regulated online casino tenobet experience for all eligible players worldwide.

Our TenoBet Casino online services are available to players across Europe, the United Kingdom, Canada, Australia, Asia (including India), Latin America, and Africa, subject to applicable local laws and our restricted jurisdictions policy.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

To use our services at TenoBet, you must meet the following requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any FATF-blacklisted, sanctioned, or otherwise restricted jurisdiction, including but not limited to Iran and North Korea.
• You must be legally permitted to gamble online under the laws of your country of residence.
• You may only hold one account on our platform — duplicate accounts are strictly prohibited.

2.2 Account Security

When you complete the TenoBet casino login, you are responsible for keeping your credentials confidential. We strongly advise against sharing your username or password with any third party. We cannot be held liable for any losses resulting from unauthorised access to your account caused by your failure to maintain the security of your login details.

3. Deposits, Withdrawals, and Payment Terms

3.1 Deposits

We accept a wide range of payment methods on our TenoBet online casino platform, including Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Paysafecard, Sofort, Giropay, Revolut, bank transfer, and cryptocurrency options such as BTC, ETH, and USDT. Our minimum deposit is €20 (or equivalent), though this may vary slightly depending on your selected payment method.

3.2 Withdrawals

At TenoBet Casino, we process withdrawals via bank transfer (SEPA), Neteller, Skrill, and cryptocurrency. The following conditions apply to all TenoBet withdrawal requests:

• Minimum withdrawal amount: €100
• Maximum withdrawal: €1,000 per day / €2,000 per week
• Only one withdrawal request may be submitted per day
• Your deposit must be wagered at least once (x1) before a withdrawal is permitted
• Full KYC verification must be completed before any payout is processed
• Cryptocurrency withdrawals are typically processed within minutes to 24 hours
• Card and bank transfer withdrawals take 3–5 business days

We reserve the right to extend the processing period by up to 3 banking days in cases where additional verification is required. Our KYC review is typically completed within 24 hours of document submission.

4. Bonuses and Promotional Terms

Here at TenoBet, we offer a range of bonuses and promotions designed to reward both new and returning players. All TenoBet casino bonus offers are subject to the specific terms outlined below and in the relevant promotion pages.

4.1 Welcome Bonus

Our casino welcome package provides a 400% bonus up to €5,000, distributed across three qualifying deposits: 200% on the first deposit, 100% on the second, and 100% on the third. A 25x wagering requirement applies to all bonus funds. The minimum qualifying deposit is €20, and the maximum permitted bet while a bonus is active is €5. We also offer a sports welcome bonus of up to €1,500, subject to a 15x wagering requirement on odds of 2.0 or greater.

4.2 Ongoing Promotions

Beyond the welcome offer, the TenoBet bonus programme includes the following recurring promotions:

• Weekly Slot Package — 450% up to €3,000 with a 25x wagering requirement
• Weekly Sports Package — 300% up to €3,000 with a 25x wagering requirement
• Weekly cashback of up to 20% on net losses
• Free spins with a validity period of 7 days from the date of issue

We reserve the right to modify, suspend, or terminate any promotion at any time. Abuse of the TenoBet no deposit bonus or any other promotional offer, including the use of multiple accounts or coordinated bonus exploitation, will result in immediate account suspension and forfeiture of all associated winnings.

5. Game Availability and Fair Play

Our TenoBet Casino online library includes slots, live casino games, jackpots, table games (roulette, blackjack, baccarat, poker), and a full sportsbook covering football, tennis, basketball, ice hockey, and esports. We partner with leading software providers including Pragmatic Play, Microgaming, NetEnt, Play'n GO, BetSoft, Relax Gaming, Hacksaw Gaming, Habanero, Wazdan, IGT, and 1x2 Gaming.

We are committed to ensuring that all games on our platform operate with certified random number generators and are subject to regular independent testing. Any attempt to manipulate game outcomes or exploit software vulnerabilities will result in permanent account termination and legal action where appropriate.

6. Responsible Gambling

We at TenoBet encourage all players to gamble responsibly. We provide a range of tools to help you stay in control, including deposit limits, session time reminders, self-exclusion options, and reality checks. If you believe you may have a gambling problem, we urge you to make use of these tools and contact our support team immediately. We also recommend consulting independent support organisations such as GamCare or BeGambleAware.

7. Customer Support

Our TenoBet betting and casino support team is available 24 hours a day, 7 days a week, via live chat and email. We offer assistance in all languages and are committed to resolving any issues promptly and professionally. Whether you have a question about the teno bet login process, a payment query, or a bonus enquiry, we are here to help at any time.

8. Intellectual Property

All content available on our platform, including but not limited to graphics, logos, software, game interfaces, and written materials, is the exclusive intellectual property of TenoBet Casino or its licensors. You are not permitted to reproduce, distribute, modify, or commercially exploit any of our content without prior written consent from us.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure continuous and uninterrupted access to the TenoBet online casino, we cannot guarantee that our platform will always be free from technical errors, outages, or interruptions. We shall not be liable for any direct, indirect, incidental, or consequential loss arising from your use of our services, to the maximum extent permitted by applicable law.

10. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be published on this page and, where significant, communicated to you via email or on-site notification. Continued use of our TenoBet Casino services following the publication of updated terms constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed of any updates.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable under the jurisdiction of the Government of Anjouan and the operating frameworks established by Softon LTD and Rabocse S.R.L. Any disputes arising from your use of our platform shall be subject to the exclusive jurisdiction of the relevant competent authority.

If you have any questions about these terms or your use of TenoBet Casino, please do not hesitate to contact our support team via live chat or email. We are always ready to assist you.