TenoBet Responsible Gaming

Our Commitment to Safe Play

We at Teno Bet understand that gambling affects people differently. For the vast majority of our players, it remains a fun and enjoyable pastime. However, we also recognise that for some individuals, gambling can become problematic. That is why our TenoBet platform provides a full suite of responsible gaming measures — giving you the power to manage your activity, set boundaries, and seek help whenever you need it.

Our approach is built on three pillars: prevention, protection, and support. We work to prevent problem gambling before it starts, protect vulnerable players through proactive tools, and support those who may be experiencing difficulties by connecting them with expert resources.

Responsible Gaming Tools Available to You

At Teno Bet, we have made it easy to access and activate responsible gaming features directly from your account. You do not need to contact support — most tools can be enabled instantly through your personal settings.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money enters your account. Once a limit is set, it takes effect immediately. If you wish to increase a limit, we apply a cooling-off period to ensure the decision is considered carefully. At TenoBet, we encourage all players to set deposit limits as a first step toward responsible play.

Loss Limits

Our Teno Bet platform allows you to cap the amount you can lose over a defined period. This tool is especially useful for managing your budget and ensuring that gaming remains affordable entertainment. Loss limits are applied in real time, and you will be notified when you approach your set threshold.

Session Time Limits

It can be easy to lose track of time when you are enjoying your favourite games. Here at TenoBet Casino, we provide session time limits that automatically notify you — or even log you out — when a predetermined period has elapsed. You decide how long each session should last, and we take care of the rest.

Reality Checks

We at Teno Bet offer regular on-screen reminders that display how long you have been playing and how much you have spent during your current session. These reality checks appear at intervals you choose, helping you stay aware and make informed decisions about whether to continue playing.

Cooling-Off Period

If you feel you need a short break from gaming, you can activate a cooling-off period through your TenoBet account. During this time, you will not be able to access the casino section of our platform, though your account will remain active. Cooling-off periods range from 24 hours to several weeks.

Self-Exclusion

For players who need a longer or permanent break, our Teno Bet self-exclusion tool allows you to block access to your account for a minimum of six months or permanently. Once self-exclusion is activated, we will also take steps to ensure you do not receive any marketing communications from us. We take this measure very seriously and will not reverse a self-exclusion request before the chosen period has ended.

Recognising Problem Gambling

At TenoBet Casino, we want to help you recognise the early signs of problem gambling — in yourself or in someone you care about. Awareness is the first step toward getting help.

• Spending more money or time on gambling than you intended
• Chasing losses by placing further bets to recover money lost
• Gambling to escape stress, anxiety, or difficult emotions
• Borrowing money or selling possessions to fund gambling
• Neglecting work, relationships, or personal responsibilities due to gambling
• Feeling restless or irritable when trying to cut back or stop
• Lying to family or friends about the extent of your gambling
• Feeling guilt or shame after gambling sessions

If any of the above sounds familiar, we strongly encourage you to use our self-exclusion tools or reach out to one of the organisations listed below. You are not alone, and help is available.

Support Organisations

Here at Teno Bet, we partner with and actively recommend the following independent organisations that provide free, confidential support to anyone affected by problem gambling:

We at TenoBet Casino encourage you to explore these resources at any time — not only when a problem has already developed, but as a proactive step toward maintaining a healthy relationship with gambling.

Protecting Minors

At Teno Bet, we have a strict zero-tolerance policy toward underage gambling. Our platform is available exclusively to individuals who are 18 years of age or older, or the legal gambling age in their jurisdiction if higher. We conduct age verification checks as part of our KYC (Know Your Customer) process, and any account found to belong to a minor will be immediately closed and any funds returned.

We also recommend that parents and guardians take steps to prevent minors from accessing gambling websites. The following parental control tools can help:

• Gamban – blocks gambling websites across all devices
• Net Nanny – family-friendly internet filtering software
• Betfilter – dedicated gambling-blocking software
• Google Family Link – parental controls for Android devices

How to Activate Responsible Gaming Tools

1. Log in to your TenoBet account
2. Navigate to your account settings or profile menu
3. Select the 'Responsible Gaming' section
4. Choose the tool you wish to activate (deposit limit, session limit, self-exclusion, etc.)
5. Set your preferred parameters and confirm your selection
6. Changes take effect immediately — increases to limits may require a waiting period

If you experience any difficulty activating these tools, our support team is available around the clock to assist you. At Teno Bet, we make responsible gaming accessible to everyone.